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The Complicated One

Over 200 hours of simulated conversations in a series of behavioural e-learning applications in partnership with a global consultancy company - if it sounds complicated, that’s because it is.

It involves writing drama scripts with so many possible permutations they have to be created in Excel, for goodness sake. Then we have to get actors to actually perform this complex interactive stuff in a meaningful and clear fashion. We’ve even developed bespoke software to help everyone get their heads round it. Finally we have to negotiate the whole tricky business of on-line delivery at the right bandwidth.

There are an almost limitless number of routes that the learner can take through these simulated conversations. This means we have to create tens of thousands of media clips. Each clip is named with a code, and if one letter of one code of one clip is wrong, then the whole thing falls flat on its face. There’s no margin for error. Each has to work. Fortunately, so far they all have.

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